LET’S TALK.

We are here to answer any questions you might have! Just fill out the form below, or call/text us at 267.544.SAGE!

LET’S TALK.

We are here to answer any questions you might have! Just fill out the form below, or call/text us at 267.544.SAGE!

We are located in the heart of Phoenixville within walking distance from popular spots such as Nudy’s Bridge Street Cafe, Tai Me Up, La Patrona and more!

ADDRESS

375 Morgan Street Suite 2B

Phoenixville, PA, 19460

EMAIL

help@sageescaperoom.com
book@sageescaperoom.com

FREE PARKING PLEASE.

Convenient Parking Options

At SAGE! Escape Rooms, we understand the importance of hassle-free parking. That’s why we offer two spacious parking lots for your convenience, ensuring a stress-free arrival.

Directions to Parking Lots

If you’re arriving from Morgan Street, simply turn right into our designated lot just before reaching 375 Morgan Street, as indicated in the image. Alternatively, if you’re approaching from Walnut Street, turn right into the lot immediately after passing our building. From there, follow the stairs to street level (see blue path on the map provided).

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FAQs.

Answers to some questions that are frequently asked. Give us a call or text if you have a question not listed!

WHAT IS AN ESCAPE ROOM?

An escape room is a real life adventure where a team finds clues, solves riddles, cracks codes and pieces together puzzles until they escape the room or run out of time trying! Can you and your team complete the room in 60 minutes? Come and find out!

WILL WE REALLY BE LOCKED IN THE ROOM?

For safety purposes, you won’t be physically locked in the room. But for all intents and purposes, consider the door locked!

If necessary, feel free to leave the room at any time. Because you have 60 minutes to complete your mission, we recommend you use the restroom and take care of any other business before you begin.

WHAT TIME SHOULD MY TEAM ARRIVE?

Please arrive 15 minutes before your reservation. We follow a strict schedule to ensure the following teams get to start on time, so if you arrive late you may not get your full time. Plus, give yourself time to use the restroom if you need.

WHAT FORMS OF PAYMENT DO YOU TAKE?

We accept Visa, Discover, and Mastercard. We do not accept cash as all bookings must be made online prior to your escape experience.

DO WE NEED TO BOOK IN ADVANCE?

Absolutely, but it’s very easy to do so: click here to make a reservation.

If you don’t see a time slot that works for you, contact us to make a special arrangement. You can call/text us: 267.544.SAGE

Or email us at: book@sageescaperoom.com.

WHAT HAPPENS IF I'M LATE?

We follow a strict schedule to ensure the following teams are able to start on time, so if you arrive late you may not get your full 60 minutes. If there isn’t yet a reservation after your booking, our Game Proctors can choose to start your escape experience when all parties are present. But just be on time, bub!

WILL WE BE PAIRED WITH STRANGERS?

All of our rooms are private! Book only with those you feel comfortable escaping with!

ARE THERE CAMERAS IN THE ROOMS?

Yes, we are always watching… but seriously, we are! We have to keep an eye on your game play so we can be there for you if you want a hint. Also, we have to make sure you aren’t wrecking shop on our precious, precious rooms!

DO YOU ISSUE REFUNDS?

Unfortunately, due to the nature of how we reserve spots we are unable to issue refunds. But, if you are unable to make your reservation we will do our best to place you into another slot during off-peak hours, if able. You can also transfer your reservation to a friend; just call us and let us know at 267.544.SAGE

ARE RESERVATIONS TRANSFERABLE?

Yes, if you are unable to make your reservation, you can give your spot to a friend. Just be sure to send us an email or give us a call/text to keep us in the loop at 267.544.SAGE.

WHAT IF WE GET STUCK ON A PUZZLE?

There are different levels of difficulty which you choose with your Game Proctor (GP) before your experience begins. But don’t worry, you can always change your mind if you need extra help during the game! Your GP will also let you know how you can ask for hints.

Keep in mind: In order to make the League of Extraordinary Eggheads Leader Board, you have to escape the room using only the clues allotted for your adventure.

WHAT HAPPENS IF WE DON'T SOLVE ANYTHING?

If your team is having trouble finding clues, or solving problems, you can ask your Game Proctor (GP) for hints throughout the game. Your GP will let you know how you can ask for hints before your experience begins.

There are different levels of difficulty which you choose with your GP before your experience begins. But don’t worry, you can always change your mind if you need extra help during the game!

HOW MANY PEOPLE ARE ALLOWED TO ESCAPE EACH ROOM?

The Purgers: There is a maximum occupancy of 15 people. You will NEED at least 2 people to escape this room, and we recommend at least 6 participants if you are to succeed without additional clues.

There is a maximum occupancy of 8 people per team. You will NEED at least 2 people to escape this room, and we recommend at least 6 participants if you are to succeed without additional clues.

The Case of the Boardroom Bandit (remote): There is a maximum occupancy of 10 people per team (we can run 8 teams at a time). We recommend at least 4 people to escape this room, and we recommend at least 6 participants if you are to succeed.

Jerry’s Office: There is a maximum occupancy of 10 people per team, and 30 people per run (we can run 3 teams at a time). We recommend at least 8 people per team if you are to succeed.

The Billionaire’s Test: There is a maximum occupancy of 10 people per team, and 80 people per run (we can run 8 teams at a time). We recommend at least 8 people per team if you are to succeed.

CAN I BRING MY CELL PHONE INTO THE ROOM?

Phones and cameras aren’t permitted into the escape room, but we have a locker system to safeguard your personal belongings while you are busy escaping.

DO I NEED TO BRING ANYTHING WITH ME?

Everything you need to escape the room can be found in the room! Except for you, your team, and your brains! No need to bring your flashlight, or magnifying glass!

ARE KIDS ALLOWED TO ESCAPE?

We allow children eight years of age and older to participate in our escape rooms on the condition that they be accompanied by an adult. Anyone under the age of 18 must be accompanied by an adult.

CAN WE TAKE PICS AND VIDS IN THE ROOM?

Our lobby and restrooms are the only place you can take photos or videos, but we will take a few shots for you to commemorate your success after you escape! Feel free to tag us in any social media posts, pretty please. We’re on Facebook, Twitter, Instagram, and Snapchat: @SageEscapeRoom

CAN I TRY TO ESCAPE THE ROOM MORE THAN ONCE?

You are more than welcome to try a room again if you fail, but we don’t recommend bringing any new teammates the second time. This is because you may remember solutions to some of the puzzles, and this may ruin the experience of those doing the room for the first time.

WHAT HAPPENS IF WE DON'T FINISH IN TIME?

The Purgers legally purge you/ Milton Lemons goes to jail/ Jerry Lemons fires you. JUST KIDDING!! When your time is up, your Game Proctor will enter the room. Here, you get debriefed and can ask any questions you may have about your experience.

WHAT IF SOMETHING COMES UP AND WE HAVE TO LEAVE?

You are always free to leave. Remember, you are never truly locked in any room. If you have to leave due to an emergency, we will do our best to find a time you can return and resume your escape.

CAN I BRING FOOD OR DRINK INTO THE ROOM?

You won’t have time to eat or drink in our rooms because you’ll be too busy finding clues, solving puzzles, and bonding with your teammates. But also, you aren’t allowed!! 😉

But please do yourself a service and visit one of the many amazing restaurants located within walking distance of us!

WHAT IF I HAVE A QUESTION NOT LISTED HERE?

We’d love to hear it! Give us a call/text at 267.544.SAGE or message us here.

THE BILLIONAIRE'S TEST: WHAT ARE THE SPECIALIZED ROLES?

Team Leader- responsible for keeping group motivated and on task; oversees the big picture; assigns team roles and delegate for final puzzle Strengths: vision, delegation, motivation, conflict resolution

Subject Matter Expert– responsible for solving the puzzles Strengths: lateral thinking, deductive reasoning, innovation

Oversight Officer– keeps group organized by categorizing items and keeping channels of communication open; responsible for data integrity Strengths: Systematic/ strategic planning, physical organization skills, communication

Liaison– has the ability to meet with liaisons from other groups at a designated area away from the rooms to exchange ideas Strengths: communication, assertiveness

THE BILLIONAIRE'S TEST: HOW CAN WE COMPETE AND COLLABORATE?

There are 2 different room designs, and multiple copies of each. The competition: you want to be the first room of your kind to complete your objective and make it to the Final Puzzle. The collaboration: every room must complete their mission for the entire team to solve the Final Puzzle and pass the Billionaire’s Test!

POP UP ROOMS: HOW MUCH SPACE DO WE NEED?

For Jerry’s Office, we need at least 250 square feet per Escape Room. For The Billionaire’s Test, we need about 200 square feet per Escape Room.