Privacy Policy

Last Updated: [07/19/2024]

1. Introduction

Welcome to SUPER AWESOME GREAT ESCAPE LLC (“we,” “our,” “us”). We are committed to safeguarding your privacy and ensuring a secure experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [your website URL], use our services, or make a booking.

2. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a booking, purchase a service, or contact us, we collect personal details such as your name, email address, phone number, and payment information.
  • Transaction Information: We use Square for processing financial transactions. Square may collect and store your payment details to facilitate transactions.
  • Booking Information: We use OffTheCouch to manage bookings. OffTheCouch may collect information related to your bookings, such as dates, times, and number of participants.
  • Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

We use your information for the following purposes:

  • To Process Transactions and Bookings: Your personal and payment information is used to complete transactions and manage your bookings.
  • To Improve Our Services: We analyze usage data and booking information to enhance our website and services.
  • To Communicate with You: We may use your contact information to send updates, respond to inquiries, and provide customer support.
  • To Comply with Legal Obligations: We may use and disclose your information as required by law or to protect our legal rights.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or electronic storage system is completely secure. We strive to use commercially acceptable means to protect your information but cannot guarantee its absolute security.

5. Third-Party Services

  • Square: We use Square for financial transactions. Square’s privacy policy governs the handling of your payment information. You can review Square’s privacy policy here: Square Privacy Policy URL.
  • OffTheCouch: We use OffTheCouch to handle bookings. OffTheCouch’s privacy policy governs the handling of your booking information. You can review OffTheCouch’s privacy policy here:

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze website usage. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.

7. Your Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us. To exercise these rights, please contact us at help@sageescaperoom.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SUPER AWESOME GREAT ESCAPE LLC
375 Morgan Street Suite 2B

Phoenixville PA 19460

267.544.SAGE

help@sageescaperoom.com